Slidell HVAC Owners Message

Dear Neighbor,

Hello, My name is Richard Patorno and I am the owner of Northshore A/C & Heating. I have been in the HVAC business for approximately 15 years now. before starting my own business I have been employed by several area HVAC companies. I am a Louisiana State Commercial Mechanical Contractor and fully licensed and insured to ensure peace of mind to my customers as well as myself.

By starting my own company 4 years ago I realized a dream of being able to run a company the way I always thought it should be operated. With the experience through the years working for other companies I have seen a lot of scenarios, some good and some not so good.

Something I promised myself when I opened Northshore A/C & Heating was to offer my customers the utmost service at fair prices. Some of the ways to do this is with skill, attention to detail, and what I feel is most important; educating homeowners on their HVAC systems. I try to identify each homeowners personal needs based on their budgets and the comfort goals they are trying to achieve. I also try to explain what a problem is instead of them feeling like they just have to trust what you are telling them with blind faith.

My goal with this company is not to be the biggest or the most profitable, but to offer our services to the community and develop a trust with everyone by doing everything to the highest standards and with integrity. I really do enjoy people and i want the community to trust if they call us that they can do it with confidence.

Northshore A/C has chosen to team up with Bryant because their philosophy about quality and service is the same as ours. It is very important to me that if I install a system for you that it gives you years of reliable service and comfort. It starts with high quality installation, but it is also important to have the equipment to be of the highest quality and be affordable also .Bryant products deliver on these needs and have been doing it since 1904. bryant offers any product needed for HVAC needs from 13 SEER to 20 SEER efficiency ratings which are among the highest in the industry and have received numerous awards on their products including Consumer Digest best buys across the board on heat pumps, air conditioning, furnaces, controls, and indoor air quality products, They also offer high quality replacement parts for all brands of systems.

One last thing i would like to touch on is that I as a homeowner myself completely understand that the last thing any of us want is to have our HVAC systems break down and incur high cost bills to repair them. The most important thing any of us can do to get the most out of our systems is using high quality filters and have a qualified technician come out at least once a year and perform a preventative maintenance service and inspection. These two things alone can help avoid expensive repairs later, increase the life of the system, and reduce energy bills. Unfortunately, nothing lasts forever and eventually our systems will need to be replaced. One of the hardest parts of my job having to tell homeowners their systems need replacing due to wear and tear and the reliability is gone. I know the first thing everyone thinks is "Oh great, how expensive is this going to be and how will I be able to afford it?"

The one thing I have realized through the years, myself included, is that homeowners need an easier way to address this problem without breaking our budgets and i have worked hard to figure out how to help and Bryant has helped in this area with Bryant Comfort Credit. They offer great financing plans with very fair rates and terms from 18 months @ 0% intrest to 60 months @ 6.9% intrest. The best part is that many times due to the higher energy savings the new systems offer, on average from 30 to as high as 60% energy bill saving you can apply the savings to your monthly payments and still stay within your monthly budget. Plus, you get the piece of mind of having a new system which is under warranty during the financing period and great reliability and comfort.

The whole application approval process usually takes place in 10 minutes or less! it can avoid trying more complicated ways of financing such as home equity loans which take awhile to process as we know and sometimes we don't have time such as on a 90 degree plus day in the middle of the summer and your A/C has gone kaput!

I really hope I have explained some of the things we at Northshore A/C are doing to gain your trust and business to become your air conditioning company. I will use every resource at my disposal to help you. sometimes i am even able to fix a problem for you over the phone!

Thank You For Your Time
Richard Patorno, JR.
Owner
Northshore A/C & Heating Services, LLC

If you are looking for a professional HVAC contractor in the Slidell area please call us today at 985-646-2704 or complete our online service request form.